FAQ
Shopping Basics
1. What are your Shipping Charges?
- Free shipping for all prepaid domestic orders
- International Orders shipping price is a flat Rs. 2,500
2. When can I expect it to arrive?
We know waiting for your order can be tough. We usually ship with 1-2 business days so it gets delivered between 3-7 business days. Custom made garments take at least a month
3. How should I wash and maintain the products I buy From Elegantly Neera?
We recommend to dry-clean for first few times and after that you can ensure that they last for a long time by:
- Washing them in cold water
- Avoiding soaking them.
- Drying them in shade.
4. Exchange policy
- We accept exchange for the items with 15days from the delivery date.
- The item must be in the original condition, unwashed, unaltered and unworn and in the same packaging.
- You may only exchange the product for a different size.
- Items on sale are not exchangeable
- Internationally shipped items are not exchangeable.